From blaring music to late-night parties, excessive noise can disrupt the tranquillity of your home. Whilst living in a residential block of flats can offer many advantages, such as convenience, shared amenities, and a sense of community, one challenge that residents may face is dealing with disruptive and noisy neighbours. Your managing agent can help and most residential leases will include regulations on what is reasonable when it comes to noise.

However, there are strategies that residents themselves can employ to address this issue and try to maintain a harmonious living environment for everybody.

  1. Open Communication:

At Wishtower, we know how important open, clear and honest communication is in our role as managing agent.  For residents, the first step to deal with noise issues is to establish open lines of communication. If you feel comfortable in doing so, you could consider approaching your neighbours in a friendly and non-confrontational manner to discuss your concerns in relation to noise. Explain how the noise is impacting your quality of life and politely request that they try to keep the noise down during certain hours. It is very often the case that neighbours are completely unaware that their actions are causing a disturbance, and a simple conversation could resolve the matter.

If you don’t feel able to approach your neighbour directly, speak with your managing agent who should be more than happy to do this on your behalf and do not necessarily need to divulge who has reported the issue.

  1. Document the Noise Incidents:

If the problem persists despite an initial conversation, it is important to keep a record of the incidents. Note down the dates, times, and specific details of the disturbances. This can serve as useful evidence if you eventually need to escalate the issue to the building management or local authorities. The more evidence you have, the stronger your case will be when seeking a resolution.

  1. Check Regulations:

You may want to familiarise yourself with the building’s regulations contained with your lease.  If you are unsure of where to locate this information, your managing agent will be able to assist.  Most residential blocks of flats will have strict rules in place to ensure peaceful living conditions for all residents. If the noise exceeds or falls outside the permissible limits outlined in the regulations, you can bring this to the attention of those responsible for management of the building – your managing agent, Freeholder/Landlord or RMC/RTM Directors.  They can then take appropriate action to enforce the rules and address the noise issue with the responsible parties.

  1. Involve Building Management:

If direct communication has not yielded satisfactory results, it may be necessary to involve the building management. Contact the property management team to report the ongoing noise issue. If you can provide them with your documented evidence, this will arm them well to resolve the issue and bring about a resolution. It is in the interest of everybody concerned, including your managing agent, to maintain a peaceful living environment.

  1. Seek Legal Advice:

In extreme cases where all other methods have failed, it may be necessary to seek legal advice. Your agent should be happy to assist with directing you to a specialist Solicitor or indeed consult with them on your behalf. They can guide you on the steps to take and help protect your rights as a resident and establish your legal rights and options.


Living in a residential block of flats should be a peaceful experience for all residents, but noisy neighbours can disrupt the harmony of this living environment. However, there are ways to address the issue effectively and without creating a more difficult living situation for all concerned.

Additionally, you could consider implementing noise reduction measures within your own living space to provide some relief whilst working towards a resolution. Remember, finding a balance between maintaining a peaceful atmosphere and promoting harmonious community living is key to resolving noise disputes and creating a more enjoyable living.

Are you living with an ongoing neighbour dispute/issue and feel you are not receiving the support you need from your agent?  At Wishtower we are always happy to help and can guide you through the process to finding a resolution.   Why not drop us a line to see how we can assist you and make your leasehold home a more tranquil and pleasant place to live.